STORE POLICY

Urban Raccoon operates under the registered business name DNB and Supply Connect with its primary address at 33 Bay St, Toronto, ON M5J 2Z3. By accessing or using this website, you agree to the terms and conditions outlined below. If you do not agree, please do not use this site.

1. Assent to Agreement

1.1 By using this website, you acknowledge that you have read, understood, and agree to be bound by the policies, terms, and conditions set forth herein without limitation.
1.2 This website and its content (the “Site”) is provided by Urban Raccoon (“we,” “us,” or “our”). All features, information, designs, illustrations, and other materials on this Site (“Content”) are subject to the terms and conditions of this agreement.

2. Transactions and Products

2.1 Order Limitations: Urban Raccoon reserves the right to refuse or cancel any order at our discretion, including limiting quantities per order, household, or account.
2.2 Availability: Products are subject to availability and may differ between physical stores and the online site. Prices are quoted in Canadian Dollars unless otherwise specified. Some products are exclusively available online and may have limited quantities, subject to the return policy.
2.3 Product Accuracy: While we strive for accurate product representations, we cannot guarantee the accuracy of colors or details on your monitor or device.

3. Right to Change the Site

3.1 Urban Raccoon reserves the right to modify, suspend, or discontinue any part of the Site, its services, or content at any time without notice. We are not liable for any changes or interruptions to the Site.

4. Intellectual Property

4.1 All Content and the Site itself are protected by copyrights, trademarks, and other proprietary laws. You may download materials for personal use only, and no right, title, or interest is transferred through such use. Unauthorized use, reproduction, or distribution is strictly prohibited.

5. Comments, Feedback, and Submissions

5.1 We welcome your feedback but ask that unsolicited creative ideas or materials not be submitted. If you provide comments, suggestions, or other materials (“Submissions”), Urban Raccoon may use these without restriction and without compensation.
5.2 Submissions must not infringe on third-party rights or include unlawful or offensive content. Urban Raccoon assumes no responsibility for third-party comments posted on the Site.

6. Privacy Policy

6.1 Use of this Site is subject to our Privacy Policy, which is incorporated into these Terms of Use.

7. Promotions

7.1 Any contests, promotions, or surveys are governed by separate rules. If a conflict arises between the promotion rules and these Terms of Use, the promotion rules take precedence.

8. Taxes

8.1 Taxes are calculated based on applicable laws and the delivery address. Taxes on refunded items are reimbursed, but shipping taxes are non-refundable.
8.2 Tax-exempt customers must contact Urban Raccoon customer service and provide necessary documentation before processing.

9. Linked Sites and Third-Party Communications

9.1 Links to external websites are provided for convenience. Urban Raccoon does not endorse or assume responsibility for third-party sites or their content.
9.2 We are not liable for communications or actions from third parties linked to this Site.

10. Errors, Omissions, and Inaccuracies

10.1 Urban Raccoon reserves the right to correct any errors, inaccuracies, or omissions, including pricing or availability, without prior notice—even after an order is placed.

11. Registration

11.1 Users may register an account on the Site. You are responsible for maintaining account confidentiality and notifying us of unauthorized use.

12. Disclaimer

12.1 The Site is provided "as is" without warranties of any kind. Urban Raccoon does not guarantee uninterrupted service or error-free content. Use of the Site is at your own risk.

13. Limitation of Liability

13.1 Urban Raccoon is not liable for any direct, indirect, incidental, or consequential damages resulting from use of the Site, inability to access it, or reliance on its content.

14. Indemnification

14.1 You agree to indemnify and hold Urban Raccoon, its affiliates, and employees harmless from any claims, damages, or expenses arising from your use of the Site.

15. Unlawful Activity

15.1 Urban Raccoon reserves the right to investigate and report any unlawful activity or violations of these terms to appropriate authorities.

16. Governing Law and Jurisdiction

16.1 These Terms are governed by the laws of Ontario, Canada. Disputes are subject to the exclusive jurisdiction of courts in Toronto, Ontario.

17. Additional Terms

17.1 Severability: If any provision is deemed invalid, it will not affect the remaining terms.
17.2 Modifications: Urban Raccoon may update these Terms at any time, with changes effective immediately upon posting.

18. Contact Us

18.1 For inquiries regarding these Terms of Use, contact us at:
Urban Raccoon
33 Bay St, Toronto, ON M5J 2Z3
Email: info@supply-connect.com

These terms ensure a transparent and user-friendly experience while protecting the rights of Urban Raccoon and its customers.